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Pierre
Mourier
Background
Pierre Mourier is
the Founder and President of the Stractics Group,
Inc., a management consulting firm dedicated to
helping clients achieve measurable performance
improvements. He has worked with organizations
in North America, Europe, Asia and Africa in such
areas as change management, process optimization,
executive alignment, performance measurement and
management, strategy development, situational
assessments, mergers & acquisitions, process
globalization and velocity management. Some results
of his consulting include:
- A more than 100%
increase in efficiency in a sales and marketing
organization in fewer than 6 months
- A 30% reduction
in maintenance costs (equal to $6 million) in
a chemical company in 4 months
- Reduction in call
abandonment rates in a customer service organization
from a high of 17% to less than 2.5% in 3 months
Publishing credits
Recent publishing
credits include "Goal Translation: How to
create a results oriented organizational culture"
(Performance Improvement, Nov./Dec. 2000),
"Implementation: Key to organizational change"
(Strategy & Leadership, Oct./Nov./Dec.
1999 and The Quality Yearbook, McGraw Hill, 2000),
and "Velocity Management" (Strategy
& Leadership, April 2001).
Educational background
Mourier holds a BS
in Economics from the Copenhagen School of Economics
and Business Administration in Denmark and an
MBA from the University of the Witwatersrand in
Johannesburg, South Africa.
Speaking engagements
Mourier is a frequent
speaker at meetings and conventions on change
management, as well as performance and process
improvement. Recent speaking engagements include
the International Society for Performance Improvement,
the American Society for Quality, and the Singapore
Institute of Management.
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