Price: $24.95
Item Number: 434

If you've ever been told, or have said "We've got a training problem," or "They could do it if they really wanted to," this book is for you. A Robert Mager and Peter Pipe best-seller, Analyzing Performance Problems is your surefire guide to systematically finding solutions to performance problems in your organization. In an easy-to-read, concise style, Mager and Pipe outline a proven and successful step-by-step approach to solving problems that arise because people aren't doing what they're supposed to be doing or what you want them to do. Complete with flowcharts and illustrations, this book will help you:

• Determine what performance problems are costing your organization in dollar terms, as well as what it will cost to fix them,
• Determine if performance problems are caused by lack of skill, lack of motivation, or other obstacles, and
• Identify solutions to remove the probable causes, including determining whether or not training is required.

The book also includes a checklist that serves as a reminder of the process and a fold-out of the flowchart! Contains over 50 real-world examples and a fold-out of the flowchart process!

Tools to help you find realistic solutions to performance problems:

Performance Analysis Software
Performance Analysis Flowchart and Worksheet
Performance Analysis Job Aid and Quick Reference Guide

Gain the skills to use performance analysis within your organization by attending CEP's one-day Solving Performance Problems Workshop.

This book is also available electronically by subscribing to Books24x7.

"If you don't have Analyzing Performance Problems, get it. If you have it on a shelf somewhere, get it down and use it."
—Performance and Instruction