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Message
from our CEO
Dear Colleague,
In uncertain economic
times, executives react with predictable vigor-they cut payroll.
Before this latest economic downturn is over, potentially
millions of jobs will have been eliminated worldwide.
The problem with downsizing, however, is that executives typically
see only half the picture-they see the expense of salaries
and benefits, but they don’t see the tangible value that
employees bring to the table.
That’s where you come in. In a struggling economy, your
role as a training and performance improvement professional
is more critical than ever before. You can help ensure that
corporate performance-everything from product quality and
customer satisfaction to worker productivity and shareholder
value-won’t be downsized as well. To do this, you must
be clear about your organization’s mission-critical business
objectives. This will enable you to:
- Evaluate
current training:
Assess your current
training programs based on these objectives to ensure that
a clear business need exists.
- Save money:
Eliminate training
that’s not mission-critical, and ensure that needed
training provides learners with the skills needed to perform
their jobs proficiently.
- Guarantee
your training results: Ensure that your training
provides job-relevant skills and the confidence to immediately
apply those skills.
- Quantify
the impact of your efforts: Keep
a scorecard that quantifies how much you have saved by weeding
out non-essential training, minimizing training time, improving
job performance, and/or eliminating performance problems.
You will be able to directly
impact bottom-line results and demonstrate the critical value
of your services.
All of the skills you need to substantiate your professional
value are available in this catalog. It is filled with resources
to help you tie training directly to business results and
to ensure that your organization’s workforce has the
skills and motivation to perform their jobs proficiently.
We are confident that we can help you make a tangible and
lasting impact on your organization. In fact, we guarantee
it!
Sincerely,
Seth Leibler, CEO
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